How Our Policies Apply to Your Account
When you open an account on hotlive11, you enter into an agreement that covers how you deposit, play and withdraw — including via DANA, OVO and GoPay. Deposits made through these e-wallets are subject to your wallet provider's own terms in addition to ours, so we
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recommend keeping your wallet PIN secure and your registered mobile number active. We do not store your DANA, OVO or GoPay credentials — transactions pass through the respective wallet provider's own gateway. Eligibility to use the platform depends on local law. We cannot confirm access for
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every region in Indonesia; where access is restricted by local regulation, you must comply with those restrictions. Your account is personal, non-transferable and must not be shared. Any activity on your account — including every deposit and withdrawal — is your responsibility. If we detect that
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an account is being accessed by multiple individuals or used in a way that conflicts with these terms, we reserve the right to suspend access pending review. You can find full account-conduct rules in the Account Policy section of your profile settings, and you can contact
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our support team to request a copy of any policy document at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.